Today I almost plunked down money for a useless product that was being sold to treat a condition it won’t actually help. No, it wasn’t on purpose and in the end, I caught myself but I came a lot closer than I’d have liked to falling for the scam and if I didn’t make it a point to be careful of this I would have.
Today has not been a good day for me. I woke up this morning with an itchy, watering, irritated eye. I wiped it, I splashed water in it and that did not seem to help. By the time I was driving to work my other eye was bothering me. In fact, my eyes were so irritated I could hardly keep them open for long and they were watering enough to make it a bit hard to see, especially with the glare of the early morning sun, low on the horizon. I had to keep stopping the car and wiping the tears from my watering eyes, closing them to regain my vision and returning to the road until they started bothering me enough to stop again.
By the time I was at work, it had become obvious that I was suffering from conjunctivitis, commonly known as pinkeye. The outer layer of my eye, the conjunctiva, had become inflamed and was bloodshot, itchy and irritated. It’s a fairly common condition which can be caused by a bacterial or viral infection. In my case, I’d later find out I probably have a minor viral infection, based on the symptoms. It’s generally not terribly serious and tends to clear up on its own within a couple of days, but it’s annoying and uncomfortable. It’s also fairly contagious, so it’s important to wash one’s hands, avoid touching common surfaces when possible and clean those that are touched.
My condition, however, was bad enough that I figured I should probably see a doctor. I made a call to my doctor’s office and was told that unless it was an emergency they wouldn’t be able to have anyone to see me until later in the afternoon. Of course, it’s not an emergency, so I was agreeable to waiting a few hours to have my eyes looked at.
Given that I had to wait a few hours, I went to my local drug store to see if there were any products that might be able to offer some kind of relief in the meantime. I wasn’t looking for a cure, but as my eyes were pretty sore, I thought that there might be some kind of anti-itch, anti-irritation eye drops that would, if nothing else, at least be soothing to my sore eyeballs.
And this is where I almost got swindled, because as I scanned across the shelf of eyedrop products, something caught my watery, itchy, squinting eyes:

I saw the pink eye and the words “Pinkeye relief,” and immediately thought to myself “Well that’s exactly what I’m looking for!” I then read the indications, stating that it provided relief from redness, irritation and watery discharge. Again, I thought it was perfect.
You may notice that there word “homeopathic” is written in thin white font against the red background of a tiny band that runs around the box just bellow the picture of the eye. I literally couldn’t see this at all in my state. I was really and truly about to buy this product. Luckily, I have a habit of looking at the back fine print whenever I buy a health product, and this was no exception. Despite my irritation, I wiped my eyes and forced them all the way open to examine the directions and active ingredients of the product. Only then did I actually see the words “homeopathic.”
I’m also lucky in that I know what “homeopathy” means, which many people do not. The fact that it’s homeopathic means that everything else on the front of the box can be discounted as a lie. It says “relieves the redness, watery discharge & burning associated with conjunctivitis.” Well, it doesn’t. That’s just a bold faced lie. You might think that it would do so, because it says it does right on the box and most products you find on the shelves of your local pharmacy are required by law to only make truthful statements about what symptoms they can provide relief to, but this is homeopathic, so they can lie.
The active ingredients are belladonna, euphrasia and hepar sulphuris, not because these ingredients actually have been shown to help the symptoms of pinkeye, but because if you put them in a healthy eye, they’ll make it get red, irritated and watery. However, they’re diluted to the point where there are only a few molecules or less actually present in the final product, so there’s really no effect. The only thing this product might do to help pinkeye is just provide a little bit of lubrication and moisturizing, which any eyedrop could do.
I was lucky to catch this. In the end I bought some general purpose anti-itch eyedrops that cost half as much as the homeopathic version and actually have some active ingredients that help provide some itch relief. They didn’t help all that much, but they seem to reduce the itch a bit. (Note, this is not a placebo controlled study thus my opinion that they seem to help should not be considered to be an objective fact.)
But still, I was very nearly swindled by an extremely dishonest product making a false claim and sitting next to perfectly legitimate products in similar packaging on the same shelf.
And yes, I’m pissed!
I wonder if they actually picked the font and colors to make it intentionally difficult for a person with watery, irritated eyes to see it. It wouldn’t surprise me if that was the case.
I wrote about this kind of thing a while ago, but this is the first time I was almost swindled, because I’m usually very careful about these sort of things.